Shipping & Returns

FREE STANDARD SHIPPING ON ALL ORDERS OVER $150 AUSTRALIA WIDE

♥  Free standard shipping on all orders over $150
♥ $9.95 Flat rate shipping on all orders under $150

All orders are shipped between 1-2 business days and are sent via Australia post, shipping times can vary depending on your location (Please allow extra time to receive your order during peak times).

INTERNATIONAL SHIPPING 

♥  Free standard shipping on all orders over $200 AUD

International shipping costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient.

Please note that in accordance with Australian export regulations we are required to declare the exact value of all items and identify the order as dutiable “merchandise”. We are also prohibited by law from identifying an order as a “gift” for export purposes, even if a customer has placed the order with the intention of delivery to a gift recipient.

For more information on taxes, duties and customs regulations please contact your local customs office directly.

We are currently able to offer delivery to the following countries:

New Zealand – Zone 1
 China, Hong Kong, Japan – Zone 2
South Korea, Malaysia, Singapore – Zone 3
Canada, USA – Zone 4
France, Germany, Ireland, Netherlands, Spain, Sweden, UK – Zone 6
Belgium, Croatia, Denmark, Estonia, Hungary, Poland, Malta, Portugal, Slovenia – Zone 7
 
Israel, Lithuania – Zone 8

Please note all shipping prices will be automatically calculated based on your zone location listed above at checkout and additional shipping charges will apply to all orders over 1kg.

All international shipping is sent via Australia Post – International Registered Post.

(if you are located outside the above listed countries please contact us at hello@adornthefawn.com.au and we would be happy to help you out)

RETURNS
We love our customers and we understand how important it is to be happy with your purchase in the unlikely event you are not completely in love with your purchase, we are happy for you to return your item for a full refund, exchange or credit note within 7 days of receiving your order.

Please contact us at hello@adornthefawn.com.au to complete a returns form. Items must be unwashed, unworn and unused in their original condition.

All sale items are final no refunds available – Exchange only

FAULTY / DAMAGED ITEMS
In the unlikely event your new item is faulty or damaged please contact us at hello@adornthefawn.com.au to arrange a replacement.

As Adorn the Fawn is not liable for the loss of an item being returned we recommend that you return it using registered mail.

If you are returning or exchanging a faulty, damaged or incorrect item we will pay for the packaging and postage costs. However, we are unable to offer free delivery for ‘change of mind’ returns or exchanges.

Please post your item along with the completed returns form to:

Adorn the Fawn Returns
PO BOX 3634
Norwood SA 5067